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Frequently Asked 

  • How often do air filters need to be changed?
    It varies depending on the type of filter you have. If you have cheaper, disposable filters, we recommend changing them every 30 days. If you have pleated, or poly, filters, we recommend changing them every 90 days. Media filters or CleanEffects filters can last a little longer and should be replaced about once a year.
  • How long does HVAC equipment last?
    HVAC systems generally last 10 to 15 years. However, your system becomes less efficient and performs worse as it gets older. Therefore, after about 10 years, you may want to start looking for a replacement. Even if you are not having any major problems, modern HVAC systems will save you money on your energy bills because they are more efficient. Plus, they generally come with 10-year warranties, so you won’t need to worry about replacing them for quite a while.
  • Why do I need a system with matched components?
    Matched systems ensure maximum performance, maximum efficiency, and maximum comfort. A matched system will maintain proper cycle times and manage humidity properly for your home. In addition, a matched system will prevent you from paying too much for your energy bills. Your system will run at peak efficiency, with no energy wasted due to improper size.
  • What is duct cleaning?
    Duct cleaning includes cleaning the various components of HVAC forced air systems, including the air ducts and registers, grilles and diffusers, heat exchangers, coils, fan motor, fan housing, and the air handling unit housing. Dust, pollen, and other debris may build up in these components if they are not properly maintained.
  • How often should I have my air conditioning unit serviced?
    We recommend having your air conditioner serviced once a year. This will save you on energy and repair costs, keep your system running smoothly and efficiently, and make it last longer. The longer you put off AC maintenance, the worse your unit will perform, and the more likely it is that it will break down. Trying to save money by delaying maintenance may backfire by forcing you to pay more on energy bills, and potentially, on repairs if a serious issue arises with your system.
  • How can I improve the air quality in my home?
    The first step to improving your air quality is to prevent unwanted air from entering your home. To do this, seal your duct system. Then you can focus on either cleaning your existing system or installing a more efficient air filtration system.
  • What are some tips for lowering my energy costs?
    It depends on your specific home. In some cases, adding insulation will help. In some cases, replacing your HVAC system or other appliances will help. Sometimes replacing your windows can help. Take your entire home into account to figure out what makes the most sense for you.
  • What is a heat pump?
    A heat pump is a combination of a heating and air conditioning systems. You can install a heat pump with a variety of indoor systems, including all-electric and dual-fuel, to keep you comfortable all year. In the winter, a heat pump takes the heat from the cold outside air and brings it inside to heat your home. However, sometimes this is not enough heat for your desired warmth, so generally, people use an electric heater or gas furnace to supplement the heat pump.
  • Why should I use equipment with variable-speed fans?
    Variable speed equipment is typically more efficient and creates a more comfortable environment for you. Traditional systems only read temperature and only use one-speed fans. Variable airflow systems have variable-speed fans that are more efficient because they run at lower speeds when higher speeds are not necessary. They also read both temperature and humidity. Therefore, these systems remove more moisture than traditional systems do, increasing your comfort when it is hotter outside. Finally, variable-speed fans are typically quieter because they are able to run more slowly when appropriate.
  • What is a two-stage compressor?
    As the name suggests, a two-stage compressor operates in two stages. Some two-stage compressors have one compressor with two stages, while others have two separate compressors. In either case, the unit runs in the lower stage, which is less than full capacity, the majority of the time. However, on the hottest days, it utilizes stage two, which operates at full capacity. Since the system is not running at full capacity all the time, it is quite efficient, which will save you on energy bills. An alternative to two-stage compressors is variable-speed compressors, which run at even lower capacity, meaning greater efficiency.
  • What is a dual-fuel system?
    A dual-fuel system involves a heat pump, an indoor coil, and a gas furnace working together to heat your home. The heat pump does most of the work, but the furnace is used as a backup. If the temperature drops below a certain point, the heat pump will not be able to meet your needs and the furnace will take over. This is a very efficient system that may save you energy. Schedule a consultation to decide if a dual-fuel system is the best option for your home.
  • What can I do if my system doesn’t work well in certain rooms?
    A little variation in temperature between rooms is normal, especially if you only have one thermostat. However, it can also be a sign of poorly designed ducts or air filtration issues. Schedule consultation so we can identify the problem and offer solutions to fix it.


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