Hero Membership
Most popular
Hero Core
$29/mo
Minimum 24-month subscription. Cancel early and a $175 equipment fee applies.
Adds SmartAC monitoring and alerts plus two HVAC maintenance visits a year. The most popular plan.
- 2 per yearHVAC maintenance visits
- 1 per yearFlex service visit
- $15Loyalty credits earned monthly
- $150New member bonus
Start your membership
Signing up for Hero Core, $29/mo
Goes straight to the Spectrum A/C team. We reply the same business day. Required.
Side by side
What Hero Core includes.
Stepping up to Hero Plus adds Plumbing inspection (annual), Electrical safety inspection (annual) and Drain line cleaning (included), plus two more inclusions. The monthly loyalty credit rises to $25.
| Membership benefits | Hero Access$9/mo | Hero Core$29/moYou are here | Hero Plus$59/mo | Hero Elite$99/mo |
|---|---|---|---|---|
| Annual commitment | Yes | Yes | Yes | Yes |
| Priority scheduling | ✓ | ✓ | ✓ | VIP Priority |
| Member pricing on repairs | ✓ | ✓ | ✓ | ✓ |
| SmartAC app access | ✓ | ✓ | ✓ | ✓ |
| SmartAC monitoring & alerts | – | ✓ | ✓ | ✓ |
| HVAC maintenance visits | – | 2 per year | 2 per year | 4 per year |
| Flex service visit | 2 per year | 1 per year | 2 per year | 1 per year |
| Plumbing inspection | – | – | Annual | Annual |
| Electrical safety inspection | – | – | Annual | Annual |
| Drain line cleaning | – | – | Included | Included |
| Drain line warranty | – | – | – | ✓ |
| Home performance report | – | – | – | Included |
| Reduced after-hours rates | – | – | ✓ | ✓ |
| Emergency dispatch priority | – | – | ✓ | ✓ |
| Dedicated VIP scheduling line | – | – | – | ✓ |
| Annual indoor air quality inspection | – | – | – | Included |
| Loyalty credits earned monthly | $5 | $15 | $25 | $40 |
| New member bonus | $100 | $150 | $400 | $400 |
Hero Core
All plans have a minimum 24-month subscription. $175 equipment fee for early cancellation. Loyalty Credits have no cash value and are void upon cancellation, and are applicable to select new HVAC, plumbing or electrical equipment. Filter voucher applicable to in-app purchases only. A flex visit is a waived diagnostic fee.