Hero Membership
Hero Plus
$59/mo
Minimum 24-month subscription. Cancel early and a $175 equipment fee applies.
Adds plumbing and electrical inspections, drain line cleaning and reduced after-hours rates.
- 2 per yearHVAC maintenance visits
- 2 per yearFlex service visit
- $25Loyalty credits earned monthly
- $400New member bonus
Start your membership
Signing up for Hero Plus, $59/mo
Goes straight to the Spectrum A/C team. We reply the same business day. Required.
Side by side
What Hero Plus includes.
Stepping up to Hero Elite adds Drain line warranty, Home performance report (included) and Dedicated VIP scheduling line, plus one more inclusion. The monthly loyalty credit rises to $40.
| Membership benefits | Hero Access$9/mo | Hero Core$29/mo | Hero Plus$59/moYou are here | Hero Elite$99/mo |
|---|---|---|---|---|
| Annual commitment | Yes | Yes | Yes | Yes |
| Priority scheduling | ✓ | ✓ | ✓ | VIP Priority |
| Member pricing on repairs | ✓ | ✓ | ✓ | ✓ |
| SmartAC app access | ✓ | ✓ | ✓ | ✓ |
| SmartAC monitoring & alerts | – | ✓ | ✓ | ✓ |
| HVAC maintenance visits | – | 2 per year | 2 per year | 4 per year |
| Flex service visit | 2 per year | 1 per year | 2 per year | 1 per year |
| Plumbing inspection | – | – | Annual | Annual |
| Electrical safety inspection | – | – | Annual | Annual |
| Drain line cleaning | – | – | Included | Included |
| Drain line warranty | – | – | – | ✓ |
| Home performance report | – | – | – | Included |
| Reduced after-hours rates | – | – | ✓ | ✓ |
| Emergency dispatch priority | – | – | ✓ | ✓ |
| Dedicated VIP scheduling line | – | – | – | ✓ |
| Annual indoor air quality inspection | – | – | – | Included |
| Loyalty credits earned monthly | $5 | $15 | $25 | $40 |
| New member bonus | $100 | $150 | $400 | $400 |
Hero Plus
All plans have a minimum 24-month subscription. $175 equipment fee for early cancellation. Loyalty Credits have no cash value and are void upon cancellation, and are applicable to select new HVAC, plumbing or electrical equipment. Filter voucher applicable to in-app purchases only. A flex visit is a waived diagnostic fee.