Hero Membership
Hero Elite
$99/mo
Minimum 24-month subscription. Cancel early and a $175 equipment fee applies.
Full VIP coverage across every trade, with four HVAC maintenance visits a year and a drain line warranty.
- 4 per yearHVAC maintenance visits
- 1 per yearFlex service visit
- $40Loyalty credits earned monthly
- $400New member bonus
Start your membership
Signing up for Hero Elite, $99/mo
Goes straight to the Spectrum A/C team. We reply the same business day. Required.
Side by side
What Hero Elite includes.
Hero Elite is the top plan, so every row below is included.
| Membership benefits | Hero Access$9/mo | Hero Core$29/mo | Hero Plus$59/mo | Hero Elite$99/moYou are here |
|---|---|---|---|---|
| Annual commitment | Yes | Yes | Yes | Yes |
| Priority scheduling | ✓ | ✓ | ✓ | VIP Priority |
| Member pricing on repairs | ✓ | ✓ | ✓ | ✓ |
| SmartAC app access | ✓ | ✓ | ✓ | ✓ |
| SmartAC monitoring & alerts | – | ✓ | ✓ | ✓ |
| HVAC maintenance visits | – | 2 per year | 2 per year | 4 per year |
| Flex service visit | 2 per year | 1 per year | 2 per year | 1 per year |
| Plumbing inspection | – | – | Annual | Annual |
| Electrical safety inspection | – | – | Annual | Annual |
| Drain line cleaning | – | – | Included | Included |
| Drain line warranty | – | – | – | ✓ |
| Home performance report | – | – | – | Included |
| Reduced after-hours rates | – | – | ✓ | ✓ |
| Emergency dispatch priority | – | – | ✓ | ✓ |
| Dedicated VIP scheduling line | – | – | – | ✓ |
| Annual indoor air quality inspection | – | – | – | Included |
| Loyalty credits earned monthly | $5 | $15 | $25 | $40 |
| New member bonus | $100 | $150 | $400 | $400 |
Hero Elite
$99/mo
Annual commitmentYes
Priority schedulingVIP Priority
Member pricing on repairs✓
SmartAC app access✓
SmartAC monitoring & alerts✓
HVAC maintenance visits4 per year
Flex service visit1 per year
Plumbing inspectionAnnual
Electrical safety inspectionAnnual
Drain line cleaningIncluded
Drain line warranty✓
Home performance reportIncluded
Reduced after-hours rates✓
Emergency dispatch priority✓
Dedicated VIP scheduling line✓
Annual indoor air quality inspectionIncluded
Loyalty credits earned monthly$40
New member bonus$400
All plans have a minimum 24-month subscription. $175 equipment fee for early cancellation. Loyalty Credits have no cash value and are void upon cancellation, and are applicable to select new HVAC, plumbing or electrical equipment. Filter voucher applicable to in-app purchases only. A flex visit is a waived diagnostic fee.