Spectrum A/C Home Protection
Hero Membership
Protect your home with SmartAC monitoring, priority scheduling, seasonal maintenance, loyalty credits, and member-only savings for HVAC, plumbing and electrical service.
Built for Florida homeowners who want fewer surprises.
Every major brand. Every license.
Powered by SmartAC
Catch small issues before they become costly repairs!
Loyalty Credits
Loyalty Credits are applied to your account every month. Track your balance and apply towards your next major HVAC expense.
Water & freeze alerts
Avoid costly damage with early leak detection.
Live Technician Chat
Instant support with live technician chat.
Schedule Service
Schedule tune-ups and manage upcoming services.
System Performance
On-demand performance insights of your system.
Avoid Breakdowns
Learn best practices for a healthy system.
Track Air Filter Life
Save on filters while improving energy efficiency.
The sensors
Three sensors, one calmer home.
Comfort Sensor
Monitors supply air to analyze system performance.
Filter Sensor
Tracks air filter life, alerting you when replacement is needed.
Water Sensor
Sends alerts to prevent costly water damage to your home.
powered by smartAC
Hero membership plans
Choose your level of protection.
Choose the level of home protection that fits your household, from app access and repair savings to VIP priority, maintenance visits, inspections, and monthly loyalty credits.
- Priority scheduling
- Member pricing on repairs
- SmartAC app access
- In-app filter ordering
- 2 flex service visits per year
- $5 loyalty credit monthly
- $100 new member bonus
- SmartAC monitoring & alerts
- 2 HVAC maintenance visits per year
- 1 flex service visit per year
- Priority scheduling
- Member pricing on repairs
- $15 loyalty credit monthly
- $150 new member bonus
- 2 HVAC maintenance visits per year
- 2 flex service visits per year
- Annual plumbing inspection
- Annual electrical safety inspection
- Drain line cleaning included
- Reduced after-hours rates
- $25 loyalty credit monthly
- VIP priority scheduling
- 4 HVAC maintenance visits per year
- Drain line warranty
- Home performance report
- Emergency dispatch priority
- Dedicated VIP scheduling line
- $40 loyalty credit monthly
Side by side
Compare every plan.
| Membership benefits | Hero Access$9/mo | Hero Core$29/mo | Hero Plus$59/mo | Hero Elite$99/mo |
|---|---|---|---|---|
| Annual commitment | Yes | Yes | Yes | Yes |
| Priority scheduling | ✓ | ✓ | ✓ | VIP Priority |
| Member pricing on repairs | ✓ | ✓ | ✓ | ✓ |
| SmartAC app access | ✓ | ✓ | ✓ | ✓ |
| SmartAC monitoring & alerts | – | ✓ | ✓ | ✓ |
| HVAC maintenance visits | – | 2 per year | 2 per year | 4 per year |
| Flex service visit | 2 per year | 1 per year | 2 per year | 1 per year |
| Plumbing inspection | – | – | Annual | Annual |
| Electrical safety inspection | – | – | Annual | Annual |
| Drain line cleaning | – | – | Included | Included |
| Drain line warranty | – | – | – | ✓ |
| Home performance report | – | – | – | Included |
| Reduced after-hours rates | – | – | ✓ | ✓ |
| Emergency dispatch priority | – | – | ✓ | ✓ |
| Dedicated VIP scheduling line | – | – | – | ✓ |
| Annual indoor air quality inspection | – | – | – | Included |
| Loyalty credits earned monthly | $5 | $15 | $25 | $40 |
| New member bonus | $100 | $150 | $400 | $400 |
Hero Core
All plans have a minimum 24-month subscription. $175 equipment fee for early cancellation. Loyalty Credits have no cash value and are void upon cancellation, and are applicable to select new HVAC, plumbing or electrical equipment. Filter voucher applicable to in-app purchases only. A flex visit is a waived diagnostic fee.
Ready when you are
Ready to protect your home?
Choose a Hero Membership and get smarter comfort protection, faster service access, and benefits built to help prevent expensive surprises.
Membership FAQs